Gözen GSA
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Gözen GSA About Us

Gözen GSA is the leading GSA enterprise in the region and with its extended networking, strong customer service support and unique distribution network of sales points of other Gözen Holding companies you can carry your business one step further in the international market while sustaining your financial returns.

The foundation of Gözen GSA is that we offer standard commercial representation through focusing on increasing sales while marketing the airlines brand nationally through providing our clients with a dedicated team of qualified employees to manage the relationships with travel agencies, TMCs (Travel Management Companies), tour operators and corporate accounts. Furthermore, a physical sales offices in the Istanbul Airport and Sabiha Gokcen Airport are available to ensure a point of contact for your clients with a 24 hour customer service line in order to exceed your customer’s satisfaction.

The main objective is to reduce the airlines costs, improve their customer experience and aggressively grow revenue levels, providing a point of contact whenever necessary.


  • Extensive travel industry knowledge in all sales channels
  • Expertise in travel and airline representation
  • Experienced sales and management team with airline background
  • Sales and marketing strategy building for corporates, online and retailer sales
  • Create and build new customers and revenue streams
  • Strengthen product awareness and availability across all local sales channels
  • Sales approach of potential key accounts like tour operators, nish business
  • Annual sales and marketing actions planning
  • Weekly visit planning and follow up with results
  • Pricing and competition follow up with pricing/steering departments
  • Regular direct mailings/newsletter/timetable/pricing promotions to own database of B2B and B2C
  • Agency Incentive Agreement Contracting and follow up
  • Direct e-mailings and newsletters to B2B and B2C seperately
  • E-commerce activities in connection with Digital Media Agency
  • Sales support for group requests, pricing distribution, reporting, database updates
  • Benchmarking of competitors each month
  • Co-operation with local authorities
  • Market definitions including airline solutions
  • Both Town and Airport Ticketing Offices service
  • 7 days 24 hours service at Airport Ticket Offices (IST&SAW)
  • Call center service 7 days 24 hours
  • Handling all reservation and ticketing requests from direct customers
  • Seperate group coordinator who handles all group requests and follow ups with sales team
  • Expertise team with professional reservation systems usage (Amadeus, Gabriel, Galileo, Sabre, Sirena)

In co-operation with Media Agency Partner;

  • Market Research, Product and Brand Positioning
  • Preparation of Advertising & Marketing brief for carrier
  • Media Plan and e-Mailing Distribution to contact database, communication and PR activities
  • Special Events for travel agencies, press conferences and meetings organization
  • Have co-branded event with like-minded local partners
  • Translation services and printed materials in a variety of languages

In co-operation with Media Agency Partner;

  • Claim Handling
  • Financial Services
  • Legal negotiations with various authorities
  • Frequent flyer program membership planning


Gulf Air

Gulf Air

Gulf Air, the national carrier of the Kingdom of Bahrain, commenced operations in 1950, becoming one of the first commercial airlines established in the Middle East.

Today, Gulf Air is a major international carrier serving 50 cities in 28 countries spanning three continents. The airline operates one of the largest networks in the Middle East, with double daily flights to over 10 regional cities, from its hub at Bahrain International Airport.

Gulf Air serves all its destinations with a combination wide and narrow body fleet total 36 modern aircraft which contains 6 Boeing 787-900 Dreamliner also. Renowned for its traditional Arabian hospitality, evidenced by the airline’s signature family and business friendly products, Gulf Air is committed to being an industry leader and developing products and services that reflect the evolving needs and aspirations of its passengers Gulf Air connects Bahrain to the world and, as such, is a key national infrastructure asset, serving as a powerful driver for the economy and supporting the Kingdom’s on-going economic growth Gulf Air was the Title Sponsor of the FORMULA 1 GULF AIR BAHRAIN GRAND PRIX and will be the Official Airline of the Bahrain International Airshow.

Nile Air

Nile Air

Nile Air launched its operations with issued and paid-in capital of EGP 200M which has been increased during 2012 to support the expansion in our operations.

Today Nile Air is Egypt’s leading private full service carrier operating schedule services from Cairo and Alexandria to emerging airports in the region with a fleet of modern Airbus A320 & A321 aircraft.

In its young history, the airline has placed a clear focus on offering our guests a unique product and service which includes: Operating the youngest fleet of modern aircraft in Egypt. Offering a true full service product (with all the frills) to ensure guest comfort. Having the highest on-time performance in Egypt, at over 90% (2015 & 2016) ensuring our guests arrive at their destination on time. A dedicated business class product and service across our network. Dedicated staff who ensure the start and end of our guests’ journey is safe, comfortable and enjoyable. Today the airline has become the second largest independent airline in Egypt with a network spanning the Middle East, Gulf and Africa and Europe.

Ukraine International Airlines

Ukraine International Airlines

Ukraine International Airlines is Ukraine’s leading airline established in 1992.

Today, UIA is a 100% privately-owned company. The UIA primary business is to provide safe and reliable passenger and cargo transportation.

The UIA fleet currently comprises 42 modern aircraft: 3 Boeing 777-200ER, 4 Boeing 767-300ER, 28 Boeing New Generation 737, 5 Embraer-190 and 2 Embraer-195. The main base airport for UIA is Kiev Boryspil International Airport (KBP) and UIA operates more than 1100 weekly flights domestic & international. With partner airlines, UIA operates more than 3000 weekly flights worldwide.

Ukraine International was the first airline in the CIS to have earned the distinction of receiving the IATA Operational Safety Audit (IOSA) Certificate, having entered into the IOSA Registry. The IOSA programme is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. In 2015, UIA has successfully underwent an IATA Operational Safety Audit and received its new IOSA Certificate. We are proud that our operational and safety standards are fully in line with international requirements.



IndiGo established in 2006 and started to operate India’s domestic air travel market as a low-cost carrier with focusing on three pillars – offering low fares, being on-time and delivering a courteous and hassle-free experience. Today, IndiGo is India’s most preferred airline. At IndiGo, low fares come with high quality.

IndiGo is India’s largest passenger airline with a market share of 49.9% as of May 2019. The airline operates flights to 74 destinations – 55 domestic and 19 international by its own operations. It has its primary hub at Indira Gandhi International Airport, Delhi. In first ten years of it’s operations between 2006-2016, IndiGo served more than 300 million happy customer.

India’s leading airline, IndiGo operates it’s 1400+ daily operations with its 236 aircraft sized fleet which has 85 new generation Airbus A320 NEOs, 5 new generation A321 NEO, 128 A320 CEO and 18 ATR with the tremendous work power of around 15.000 employees.

Sichuan Airlines

Sichuan Airlines

Sichuan Airlines is established on 29 August 2002. Sichuan Airlines is based on Sichuan Airlines Group Co. Ltd. and jointly associated with China Southern Airlines, Shanghai Airlines, Shandong Airlines and Chengdu Gingko Catering Co., Ltd.. Its predecessor, Sichuan Airlines Company was founded on 19 September 1986 and started operations on 14 July 1988 from its main hub Chengdu Shuangliu International Airport.

With its core value of safety, Sichuan Airlines strives to innovate its brand culture, blaze its own road of operation and management, and establish a more improved scientific Safety and Quality Management System (SQMS). It is committed to create a customized service with “Chinese Elements, Sichuan Charm”, and train a production and operation team and management talents both with sound working style, strong sense of responsibility, and skills.

From the former seven routes to the current 160-plus routes, a well-operating network integrating main routes, secondary routes, international routes, regional routes and branch routes, contribute to the transportation system formation of the regional comprehensive transportation hub with a size of 152 aircrafts which contains 23 Airbus A319-100, 53 Airbus A320-200, 43 Airbus A321-200, 5 Airbus A320 NEO, 11 Airbus A321 NEO, 6 Airbus A330-200, 7 Airbus A330-300, 4 Airbus A350-900.

Royal Brunei

Royal Brunei Airlines

Royal Brunei Airlines, the national carrier of Brunei Darussalam currently operates a fleet of ten aircraft comprising, four B787-8 Dreamliners together with six A320-200 units.

RB operates one of the youngest long-haul fleets in the world and is the only airline to guarantee a Boeing 787 Dreamliner service on all long-haul routes. It remains one of the few airlines to offer a Dreamliner service from London to Melbourne (via Dubai and Brunei).

From its hub at Brunei International Airport, RB serves a number of regional and international destinations in Australia, China, Indonesia, Malaysia, Singapore, Hong Kong, Thailand, Philippines, Vietnam, United Arab Emirates, Saudi Arabia and the United Kingdom. It has codeshare partnerships with China Eastern Airlines, Turkish Airlines, Garuda Indonesia, Thai Airways, Hong Kong Airlines and Maswings. It has extensive interline partnerships with British Airways, Virgin Australia, Qantas Airways, Emirates, Safi Airways, Fly Dubai and Air New Zealand.

In 2016, RB was announced as one the Top 10 Most Loved Airlines and Top 100 Airlines by Skytrax.


Gözen Holding

Committed to Aviation



Ömer Avni Mahallesi.Saray Arkası Sok. 10-2 34427 Beyoğlu/İstanbul/Türkiye


Tel: (+90-212) 465 07 58
Fax: (+90-212) 465 00 91



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